FAQs

Why use Squad?

Its really difficult to get on the property ladder and 62% of homeowners under the age of 35 took help from family and friends to buy their first home. However, the process is stressful, unclear and complicated. Squad strips out the complexity and presents a simple, clear view of how you’re progressing towards your goal.

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How does Squad work?

There are 3 ways of saving. Round ups - save your spare change each time you spend. Every penny counts! Regular Deposits - set up a weekly or monthly savings deposit. Top Up - Instantly boost your savings at the click of a button.

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How does Squad help me save?

Save the Squad way. Get your friends together and start contributing to a Squad - a savings pot where you each save towards the same goal but with your friends right there to help and motivate you through it. Its like when you go to the gym, work harder and don’t skip sessions if you’re doing it with friends.

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Who can access my savings?

Only you, and you’re free to withdraw & spend your hard earned savings anytime you want.

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Where are my Squad savings held?

When Squad sets money aside for you, it is moved from your bank account, to a protected bank account by our partner MangoPay, which is regulated to hold your money as an 'Authorized Electronic Money provider'. This bank account is subject to strict European regulation, meaning that in the unlikely event that Squad, MangoPay, or the bank should go bust, you will get all of your money back.

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How safe is Squad?

Squad is extremely safe and secure. We use bank-level encryption and security practices and Squad is a read-only service so no-one can ever move money in or out of your accounts.

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Can I withdraw my money at any time?

Absolutely. You can instruct us to transfer back money to your regular account at any time, and it'll be there on the next business day.

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We're here for you. Contact our support services anytime for support or with questions.